1.1. These Terms of Service define the rules for the operation and conditions for using the Products available through the Platform.
1.2. An integral part of the Terms of Service is the Privacy Policy and the Price List. The administrator of personal data processed in connection with the implementation
of the provisions of the Terms of Service is Kosmetologia Estetyczna Andżelika Turowska Clinic. Personal data is processed for the purposes, to the extent, and based on
the principles indicated in the Privacy Policy.

Definitions

The terms used in these Terms of Service mean:
2.1. Administrator – the owner and administrator of the Platform: Kosmetologia Estetyczna Andżelika Turowska Clinic
located in the Greater Poland Voivodeship, Koniński County, Kleczew Municipality, Kleczew, 11 Listopada Street, No. 18a, 62-540, NIP: 6653040396
2.2. Platform – an online service that mediates between the Administrator and Users in concluding an Agreement for access to Products (including Courses and digital products). The web address of the Platform is the name of the site along with its subdomains and dedicated product pages (landing page).
2.3. Mentoring/Course – a paid training service provided by the Administrator exclusively electronically through the Platform, made available to the User after concluding an Agreement for access to the relevant Product.
2.4. Agreement – a sales agreement for the Product within the meaning of the Civil Code, concluded between the Administrator and the User, made using the Platform.
2.5. User – a natural person, legal person, or organizational unit without legal personality, which the law grants legal capacity, acquiring a Product through the Platform.
2.6. Materials – one or more digital files containing, in particular, video recordings or other content that is part of the Product.

2.7. Additional Materials – one or more computer files that are an addition to the Product.
2.8. Meetings – group consultations and mentoring sessions with the Course/Mentoring leader held with Users in person or online.
2.9. Products – Digital Services and Digital Content made available through the Platform as part of a Course or separately regardless of the Course.
2.10. Price List – a file that is an attachment to the Terms of Service containing the prices of individual Products.
2.11. Providing services electronically — the execution of a service that occurs through the sending and receiving of data using teleinformatics systems, at the individual request of the User, without the simultaneous presence of the parties, with the data being transmitted via public networks within the meaning of the Telecommunications Law.
2.12. Electronic payments — the payment method chosen by the User, including payment card or transfer within online banking, allowing the User to make payments electronically to the Administrator.
2.13. Payment System Operator — the entity selected by the Administrator providing services related to the delivery, maintenance, and handling of credit card, payment, or online banking transfers.
2.14. Electronic communication means — technical solutions, including teleinformatics devices, enabling individual communication at a distance using data transmission between teleinformatics systems, and in particular, electronic mail.
2.15. Password – means a sequence of letters, numbers, or other characters chosen by the User during Registration on the Platform or assigned by the Administrator, used to secure access to the Account.
2.16. User Account – means an individual set of resources and permissions for each User, activated on their behalf by the Administrator after Registration.
2.17. Digital Content – data (Products) produced and delivered in digital form, particularly ebooks and audio and video recordings.
2.18. Digital Service – services (Products) allowing the User, as a consumer, to create, process, store, or access data in digital form, share digital data that has been uploaded or created by the consumer or other users of this service, and other forms of interaction using digital data, particularly access to communities, consultations, or participation in training or Courses.

General Provisions

3.1. A User can only be a natural person with full legal capacity, including a legal entity, an organizational unit without legal personality, which the law grants legal capacity, or a natural person with full legal capacity, possibly a group of such persons conducting joint activities in the form of a civil partnership, as well as a minor who has reached the age of 13, provided that prior consent is obtained from parents or legal guardians.
3.2. A User who is a minor and has reached the age of 13 may use the Platform and purchase Products only with prior consent expressed by a parent or legal guardian.
3.3. Access to the Platform requires an internet connection, standard devices, and software that allows browsing web pages, as well as having an active email inbox.
3.4. The materials posted on the Platform, including graphic elements, layout and composition of these elements (so-called layout), trademarks, photos, and other information available on the websites constitute the exclusive rights of the Administrator. The indicated elements are subject to copyright, industrial property rights, including trademark registration rights, and database rights and as such enjoy statutory legal protection. It is not permitted to use these resources in any way other than provided for in these Terms and Conditions.
3.5. Users may use the Platform only in accordance with applicable laws and the provisions of these Terms and Conditions.
3.6. Acceptance during Registration or the purchase of Products of the checkbox confirming that the User has reached adulthood, or in the case of not reaching adulthood – obtaining consent from the User’s parent or legal guardian, constitutes a binding declaration of will carrying all legal consequences, including the obligation to pay for the Products delivered to the User. The Administrator is not responsible for the false acceptance of the checkbox by the User.

Registration

4.1. Use of the Products is possible after prior registration by the User. Registration is voluntary and free of charge. To register, the User must provide the following information in the form: (i) first and last name and optionally the company name, (ii) address (country, street, building number, apartment number, postal code, city), (iii) email address. During Registration, the User must accept the content of the Terms and Conditions and the Privacy Policy. Failure to express consent to their content prevents the Administrator from providing the service.
4.2. A condition for the commencement of service provision by the Administrator is the acceptance of the checkbox confirming that the User has reached adulthood, or in the case of not reaching adulthood by the User – obtaining consent from a parent or legal guardian for Registration.
4.3. The commencement of the provision of Services occurs at the moment the User correctly fills out the registration form placed on the Platform, creates an Account, and accepts the Terms and Conditions and the Privacy Policy.
4.4. Users are obliged to keep confidential information that ensures the secure use of the account on the Platform, including not disclosing their login and password to others and choosing appropriate, hard-to-crack passwords. Any actions taken using the login with the correctly assigned password are considered actions of the User.

User Account

5.1. The Administrator, upon receiving a correctly filled registration form, will create a unique Account for the User within the Platform assigned to the email address chosen by the User.
5.2. By providing an email address within the Platform, the User declares that it does not infringe the rights of third parties. The User is solely responsible for the choice of the email address, and any disputes in this regard are resolved without the involvement of the Administrator.
5.3. The Administrator may refuse to create an Account with a specified email address and may delete an account created at any time if the email address is used within the Platform or if the Administrator obtains justified, credible information that it is contrary to the law, good morals, infringes the personal rights of third parties, or the legitimate interests of the Administrator. The Administrator will inform the User of the refusal to create an Account within 24 hours of making the decision in this matter.
5.4. The User accesses the Account using a unique identifier, which is the email address and Password. The User is obliged not to disclose the email address along with the password to any third party and is solely responsible for damages caused by their disclosure.

License for Products

6.1. Through the Platform, Users have the opportunity to purchase a Course or individual Products.
6.2. By purchasing a Course or Product, the User is granted a non-exclusive, limited-time license to use the selected Product.
6.3. The license is granted for the time specified in the description of the Course or Product. The sale of the Course or Product may be time-limited as specified on the Platform.
6.4. The User does not have the right to grant sublicenses.
6.5. Each order is confirmed by an email sent to the email address provided by the User.
6.6. The Course or Product will be made available to the User via teletransmission through an internet connection, so that the User can access it on their account. After receiving confirmation of payment, an email will be sent to the User containing information about gaining access to the Course or purchased Products.
6.7. The User accesses the Products by logging into their account on the Platform.

Payments

7.1. The User makes payment for the Product through the Payment System Operator.
7.2. The prices of individual Products offered as part of the Course are specified in the Price List, which is an attachment to the Terms and Conditions.
7.3. The User makes payment for the Product through a one-time upfront flat fee.
7.4. The price is a fee for all Products, i.e., Services and Digital Content. The sale of the Course cannot be divided into segments or modules. The User receives access to all training resources immediately after placing an order for the Product.
7.5. The prices of individual Products sold separately outside the Course are specified in the Price List, which is an attachment to the Terms and Conditions. The prices of Products offered individually may differ significantly from package prices.
7.6. Making a payment constitutes a payment service within the meaning of the Act of August 19, 2011, on payment services, which involves acceptance by the relevant bank or Payment System Operator. The above entities provide the User with a payment instrument that allows them to withdraw funds from the given payment account to the Administrator’s bank account. The Administrator does not provide any payment services to the User.
7.7. Payments through the Payment System Operator may only be made by persons authorized to use the payment instrument based on which the payment is executed, in particular, a given payment card may only be used by its authorized holder.
7.8. The Administrator provides a transaction form supplied by the Payment System Operator. Data from the form is automatically transmitted to the Payment System Operator, and the Administrator does not have access to it.
7.9. In order to make a payment, the User must confirm the payment on the websites of the relevant Payment System Operator in accordance with the rules set by that Payment System Operator. If any changes are made to the payment form provided on these sites and automatically filled in by the Payment System, the payment may not be processed.
7.10. All electronic payments are processed in accordance with the applicable regulations of the Payment System Operator and legal provisions, and the Administrator is not responsible for their correctness.
7.11. The Administrator reserves the right to refuse to process payments made by the User, particularly in cases of doubts regarding the legality of the transaction for which the payment is made or the legality of the payment itself. For these reasons, the Administrator may refuse to process the payment. The Payment System Operator, as well as its partners, conduct assessments of the financial credibility of individuals intending to make a payment using a payment card and may, in this regard, differentiate the rules for processing payments or condition certain service provisions based on the User’s classification into a specific risk group.
7.12. The Administrator is not responsible for delays in the transfer of payments or authorization responses caused by reasons arising after the User has submitted the payment order, as well as for non-fulfillment and delays in the transfer of due funds or data verification, particularly caused by the User providing incorrect or incomplete data that prevents the execution of the payment transaction, as well as for delays resulting from other events beyond the control of the Service Provider or the Payment System Operator.
7.13. All prices listed on the Platform are gross prices, which means they include VAT (value-added tax) in accordance with the relevant regulations. VAT invoices are issued at the User’s request. In such a case, it is necessary to provide the invoice data according to the appropriate form. The Administrator may, at the User’s request, charge them with reverse charge VAT. In this case, the User is obliged to inform the Administrator of this fact before purchasing the Product and provide their EU VAT number during the ordering process.

Rules for Using Products

8.1. Materials and Products made available through the Platform as part of the Course, both paid and free, are protected under the Act of February 4, 1994, on copyright and related rights.
8.2. Products may include Services and Digital Content, or have a mixed nature. If the Product has a mixed nature, it is assumed to constitute a Digital Service, subject to the provisions of the Terms and Conditions. The scope of the Administrator’s provision within the Product is specified each time in the order summary on the Platform.
8.3. The User may use the purchased Product for personal use and in accordance with its intended purpose, i.e., to play it on electronic devices provided as part of the Platform to familiarize themselves with the content of the work.
8.4. The User does not have the right to reproduce, copy, or use the Product (in whole or in parts), including the Materials provided within it, or to make any other modifications (e.g., removing protections or markings). It is also prohibited to distribute the Product, share it, or publicly play it.
8.5. The User is obliged to ensure that no unauthorized persons use the Products in a manner inconsistent with the law or these Terms and Conditions. In the event of such situations being detected, the Administrator may pursue claims in this regard against the known User for violating the rights to a given copy of the Product. This provision does not apply to consumers.
8.6. The User is obliged to use the Platform in a manner that does not disrupt the use of the Product by other Users, does not violate any rights, goods, or interests of third parties, and does not negatively affect the functioning of the Platform, particularly through the use of malicious software.
8.7. The User does not have the right to attempt to download the Product to their own storage while the Administrator does not provide such an option.
8.8. The User does not have the right to use the Platform or the User Account for marketing activities.
8.9. The results demonstrated in courses and training prepared by the Administrator are aspirational statements of possible outcomes. The success of courses and training on the Platform, references, and other examples are exceptional results that are not typical for an average person and do not guarantee that you and others will achieve the same results.
8.10. To achieve the correct effects intended for the User by the Administrator, it is necessary to actively use the Products and the provided Materials, including in particular completing assigned tasks, participating actively in conducted interactive classes, and working independently in the manner indicated by the Administrator.
8.11. The Administrator reserves the right to immediately block access to the Platform or Products in the event of the User violating applicable law, the provisions of the Terms and Conditions, behaving in a manner inconsistent with good manners and social coexistence, and using the Materials or Additional Materials in a manner inconsistent with their intended use. For the reasons specified in the first sentence, the Administrator may terminate the User’s contract with immediate effect.
Digital Services

9.1. Products that are Digital Services may include, among others:

9.1.1. The ability to participate in Meetings according to the schedule specified in the Product conditions;
9.1.2. Access to a closed community (e.g., Facebook);
9.1.2. Dostęp do zamkniętej społeczności (np. Facebook);
9.1.3. The possibility of electronic contact (email, Instagram). Questions from Participants will be answered during Meetings, provided that the question is sent at least 24 hours before the Meeting date. The Administrator reserves the right to respond only to selected questions.
9.2. Meetings within the Courses take place in groups of 5 to 50 people. This is to ensure optimal quality of interaction and to adjust the substantive level to the needs of the participants. In the event that the number of registered Course Users exceeds 50 people, the Administrator reserves the right to divide Users into smaller working groups. This division will be carried out in such a way that each User has the opportunity to participate in meetings and access course resources on equal terms. The Administrator commits to organizing meetings for each of the created groups, maintaining the same quality and thematic scope of the course.
9.3. Users receive information about Meeting dates via email. Meeting dates are determined by the Administrator.
9.4. The Administrator reserves the right to change and/or cancel the established Meeting date only for reasons beyond the Administrator’s control (e.g., sudden illness). A canceled Meeting will be rescheduled for another date determined by the Administrator.
9.5. Participation in Meetings is voluntary. In the event of missing a Meeting, the User is not entitled to make up for the Meeting or receive a refund.
9.6. Registration for the Course can be done within specified dates. Outside of the specified Registration dates, the User has the option to purchase individual Products separately, independent of the Course.

Digital Content

10.1. Materials provided as part of the Product may be permanently marked as originating from the User who purchased them through the Platform. The markings do not disclose the User’s personal data and are solely for the purpose of identifying the origin of the Materials or Products in the event of a violation of the rules for using the Course or Products specified in these Terms and Conditions and legal regulations. Thus, every User purchasing a Course or Product through the Platform agrees to such marking and commits not to take any actions to change or remove this marking from the Course or Products.

Complaints

11.1. Any complaints related to disruptions in the functioning of the Products, as well as comments and suggestions regarding them, as well as complaints, should be directed electronically to the email address: [provide email address]. The Administrator will consider complaints within 14 calendar days from the date of receipt of the complaint. The Administrator will inform the User of the resolution of the submitted complaint via an email sent to the address provided by the User during registration.
11.2. The deadline for considering a complaint may be extended to 30 calendar days if the consideration of the complaint requires more time. This provision does not apply to Users who are consumers. The complaint should include the User’s identification (first name, last name – so that the Administrator can identify the person submitting the complaint) and a description of the objections regarding the service provided. After a positive resolution of the complaint by the Administrator, the User agrees to immediately delete all copies of the Products to which the complaint pertains.
Withdrawal from the Agreement

12.1. A User who is a consumer has the right to withdraw from the agreement concluded outside the premises of the enterprise or at a distance, the subject of which is the provision of digital Services, within 14 days from the conclusion of the Agreement without giving any reason.

12.2. To exercise the right of withdrawal from the agreement, a User who is a consumer must inform the Administrator of their decision to withdraw from the agreement by means of a clear statement (for example, by sending an email to [email address]: recepcja.turowskaclinic@gmail.com). The User may use the withdrawal form template, but it is not mandatory.
12.3. According to Article 38, paragraph 13 of the Consumer Rights Act, the User does not have the right to withdraw from the agreement concluded outside the premises of the enterprise or at a distance when the subject of the agreement is the provision of digital content not supplied on a tangible medium (i.e., Materials or Additional Materials), if the Administrator has started the provision with the express and prior consent of the User, who has been informed before the commencement of the provision that after the performance by the Administrator, they will lose the right to withdraw from the agreement, and has acknowledged this.
13 Consent to the use of image (exclusive license). 13.1. By accepting the Terms, the User consents to the free use and dissemination of their Image captured by the Administrator for informational, promotional, and marketing purposes related to the Administrator in all known fields of exploitation at the time of acceptance of the Terms.
13.2. The consent to use the Image includes, in particular, the right to record and reproduce the Image in any technique, to market copies of the media on which the Image has been recorded, and to disseminate the Image in any way – also together with the images of other people, goods, trademarks, or utility models – in the form of advertising, at promotional events, on the Administrator’s website, and on the Administrator’s social media.

13.3. The consent (license) to use the Image referred to in point 12 of the Terms is granted by the User irrevocably and for a period of 20 years from the date of acceptance of the Terms.

Changes to the regulations

14.1. This document may be subject to changes. The Administrator will inform about changes to the Terms and the dates of validity of the changes on their websites. Consumers will be informed at the email addresses provided at the time of purchase. In the event of disagreement with the changes to the Terms, a User who is a consumer has the right to terminate the agreement within 14 days from the date of receiving information about the change. The User’s use of the Platform after this period is tantamount to acceptance of the new content of the Terms.
Exclusion of liability
15.1. The Administrator is not liable to the User for losses and damages incurred by the User in connection with the use of the Platform, compliance with the information presented on the Platform or contained in the Products under any circumstances, as well as for the consequences of decisions made on this basis. This provision does not apply to consumers.

15.2. The Administrator does not guarantee that information transmitted via the Internet will reach the User in an error-free, complete, and full form. This provision does not apply to consumers.

15.3. The Administrator is not liable for damages caused by faulty operation due to circumstances beyond the Administrator’s control that could not be prevented despite due diligence – they are not responsible for damages caused by faulty transmission systems, including equipment failures, delays, and disruptions in information transmission, interference by third parties, or force majeure.

15.4. The Administrator reserves the right – after prior notification to the User who is a consumer – to temporarily limit access to the Platform (in whole or in part) for the purpose of its improvement, maintenance, or if required for security reasons or other reasons beyond the Administrator’s control.

15.1. Administrator nie ponosi wobec Użytkownika odpowiedzialności za straty i szkody poniesione przez Użytkownika w związku z korzystaniem z Platformy, stosowaniem się do informacji prezentowanych na Platformie lub zawartych w Produktach w jakichkolwiek okolicznościach, jak również za skutki podjętych na tej podstawie decyzji. Postanowienie to nie dotyczy konsumentów.
15.2. Administrator nie gwarantuje, że informacje przesyłane za pomocą Internetu dotrą do Użytkownika w formie bezbłędnej, kompletnej i pełnej. Postanowienie to nie dotyczy konsumentów.
15.3. Administrator o ile wadliwe działanie jest spowodowane okolicznościami niezależnymi od Administratora, którym nie sposób było zapobiec mimo dochowania należytej staranności – nie odpowiada on za szkody spowodowane wadliwym działaniem systemu transmisji, w tym awariami sprzętu, opóźnieniami i zakłóceniami przesyłania informacji, ingerencją osób trzecich lub działaniem siły wyższej.
15.4. Administrator zastrzega sobie – po uprzednim uprzedzeniu Użytkownika będącego konsumentem – prawo do czasowego ograniczenia dostępu do Platformy (całościowego lub częściowego), w celu jego ulepszenia, konserwacji lub jeśli wymagają tego względy bezpieczeństwa lub inne, niezależne od Administratora.
15.5. By using the Products, the User may be exposed to content that they may find offensive, indecent, or inappropriate. The Administrator is not responsible for the non-disclosure of such content or for granting access to or enrolling in courses or other content, to the extent permitted by applicable law. This also applies to any content related to health, wellness, and physical exercise. The User acknowledges the inherent risks and dangers associated with physical exertion while accessing such content, and by accessing it, they voluntarily choose to undertake such risks, including the risk of illness, bodily injury, disability, or death. The User assumes full responsibility for decisions made before accessing the content, during, and after using it.
15.6. When directly interacting with other Users, caution should be exercised when providing personal information. The Administrator does not control how course participants and instructors handle information obtained from other Users on the Platform. For their own safety, the User should not share their email address or other personal data.
15.7. We are not responsible for any interactions between Users. We are not liable for disputes, claims, losses, injuries, or damages of any kind that may arise from the actions of instructors or course participants or be related to them.
15.8. While using our Services, the User will be shown links to other websites that we do not own or control. We are not responsible for the content or other aspects of external websites, including their collection of information about the User. Please review their terms of service and privacy policy.

Final Provisions

16.1. The Terms and Conditions are governed by the law of the Republic of Poland.
16.2. Any changes to the Terms and Conditions require a written form for their validity under the penalty of nullity.
16.3. If any provision of the Terms and Conditions is deemed invalid, ineffective, or unenforceable, it does not affect the validity, effectiveness, and enforceability of the remaining provisions of the Terms and Conditions in any way.

16.4. The Administrator reserves the right to transfer or delegate all or part of their rights and obligations arising from these Terms and Conditions, provided that if the agreement is made with a Consumer, such transfer requires their consent. In the event of exercising this right, the User will be informed of the above fact by notification. A User who is a Consumer has the right to terminate the agreement within 14 days from the date of receiving information about the change with the effect specified above.